Openswan Support

We’re the DNSSEC Experts.

We are an active contributor to DNS(SEC) standards, and the ONLY commercial DNSSEC vendor consulted on signed root deployment.

Our corporation's expertise is in accelerating the design, development and deployment of usable secure systems, based on open protocols and standards based security.
Our products make DNSSEC compliance simple, simple, simple, with a GUI second to none.
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What They’re Saying

“DNSSEC needs to be far more automated than it is today. The Xelerance DNSX appliances address this issue.”
-- Dan Kaminsky

Upcoming Event:

Xelerance

Openswan Support

Xelerance has realized that many companies are not willing to use Open Source products because of the apparent lack of commercial support. As such, we are pleased to offer commercial 3rd level support for Openswan.

Support is availble via 2 levels:

1. Per Incident Support

Need help? We now offer per-incident support for Openswan.

  • Compiling, Configuring, Break/Fix and Interoperability
  • 4 hour minimum
  • Contact sales@xelerance.com for rate information – we support CAN/EU – rates vary by country.
USD:

 CAD:

 EURO:

 

2. Annual Support Contract

For anyone using/integrating/reselling Openswan systems, a support contract guarantees peace of mind. All prices in US Dollars.

Basic Support

  • Available on x86 (or other platforms with UML is available)
  • Up to 4 hours / per month (or 16 / per quarter), with ability to carry forward unused time 1 month (provided subscription is continued)
  • Incidents are limited to installation/configuration/interop/bugs, on profiles registered with us
  • Response within 1 business day
  • All correspondance via e-mail, to the designated customer representative
  • $7,500/year

Enterprise Support

  • Up to 16 hours / per month
  • Incidents are limited to supported features + profiles registered with us
  • Response within 4 business hours
  • All correspondance via e-mail, to the designated customer representative
  • $20,000/year

If none of our offerings meet your requirements, or you require installation or other short term profressional support, please contact us at support@xelerance.com and we can custom tailor a solution for you.

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